1. Record the problem from ground level

Note where water spills over, drips from a joint or pools near the home. Record the date and location, and take ground-level photographs when conditions are safe. An overflow can have several causes; a photo alone cannot establish whether cleaning, repair or replacement is appropriate.

Keep off roofs and ladders for this checklist. Do not inspect during lightning or walk through moving water. Ask an appropriately qualified professional about unsafe access or active damage.

2. Decide what you want reviewed

  • Existing gutters: leakage, sagging, visible separation or recurring overflow.
  • Downspouts: locations, visible connections and where water discharges.
  • Roof edges: areas without gutters and any visible fascia concerns.
  • Project goal: repair a specific issue, replace worn sections, improve appearance or review a whole-home system.
  • Access: number of stories, gates, landscaping and roof height.

3. Treat downspouts as part of the project

Ask the contractor to explain the proposed downspout locations and discharge paths, including any underground connection. Discuss nearby walkways, landscaping and neighboring property. Gutter installation does not by itself diagnose foundation movement or solve every drainage problem; site drainage may require a separate professional review.

4. Give every bidder the same project brief

  • Property city and ZIP; number of stories and access constraints.
  • The exact areas of concern, with photos you can share directly.
  • Whether the request includes removal, disposal, fascia review or gutter guards.
  • Preferred colors and any HOA requirements you already know about.
  • Desired timing and whether you are comparing repair and replacement options.

5. Compare the written scope, not only the total

Request proposed material, profile, size, included sections, downspout count and discharge work. Have the installer identify exclusions, access charges, cleanup, payment milestones and labor or product warranty terms. Confirm how concealed damage or additional work will be documented and approved. The FTC recommends checking contractors and obtaining written estimates before hiring.

6. Ask these questions before choosing

  • What observation led you to recommend cleaning, repair or replacement?
  • Which parts of the system are included, and which remain unchanged?
  • How will you evaluate the appropriate sizing and outlet locations for this roof?
  • Who handles fascia damage if it is discovered?
  • What credentials, insurance and local approvals apply to this work?
  • What does the warranty cover, and who handles a follow-up concern?

7. Keep a useful project record

Save the accepted scope, color and product details, before-and-after photos supplied by your contractor, payment records and written warranty. After work is complete, raise any concern directly with the provider. This planning guide is not an inspection or a guarantee of performance.